Terms of service
Welcome to ROKEAH. These Terms of Service ("Terms") govern your use of rokeah.com (the "Site") and any purchase you make from us. By using the Site or placing an order, you agree to these Terms.
- Who we are
- ROKEAH is an online fragrance and personal-care retailer operated by ROKEAH LLC, a limited liability company based in the United States. You can reach us at info@rokeah.com.
2. Products
We resell authentic branded perfumes, fragrances, cosmetics and personal-care products. Brand names and trademarks shown on the Site belong to their respective owners; ROKEAH is an independent retailer and is not affiliated with, endorsed by, or sponsored by those brands unless expressly stated. We do our best to display product descriptions, colors and images accurately, but slight variations may occur.
3. Orders and pricing
All prices are shown in U.S. dollars and may change at any time without notice. We reserve the right to refuse or cancel any order, including if a product is out of stock, if there is a pricing error, or if we suspect fraud. If we cancel an order you have already paid for, we will refund you in full.
4. Payment
Payments are processed securely by our third-party payment providers. By placing an order you confirm that the payment method used is yours and that the information you provide is accurate and complete.
5. Shipping and returns
Shipping is governed by our Shipping Policy and returns by our Refund Policy, both available on the Site and incorporated into these Terms by reference.
6. Acceptable use
You agree not to use the Site for any unlawful purpose, to interfere with its normal operation, or to attempt to access it or its data in an unauthorized way.
7. Intellectual property
All content on this Site - including text, images, logos and design - is the property of ROKEAH or its licensors and may not be copied, reproduced or reused without our written permission.
8. Limitation of liability
To the fullest extent permitted by law, ROKEAH LLC is not liable for any indirect, incidental or consequential damages arising from your use of the Site or its products. Our total liability for any claim is limited to the amount you paid for the product giving rise to the claim.
9. Changes to these Terms
We may update these Terms from time to time. The current version will always be posted on this page, and your continued use of the Site after changes are posted means you accept them.
10. Contact
Questions about these Terms should be sent to info@rokeah.com.
ROKEAH LLC - United States - info@rokeah.com